Top talent recognised at Star Pubs & Bars awards ceremony

15th November 2013

HEINEKEN's pub business, Star Pubs & Bars celebrated the achievements of some of its most successful licensees at a gala awards ceremony in Birmingham last night (14th November).

Three lessees who between them have 100 years in the industry received lifetime achievement awards.

A host of new awards were also presented to recognise the vast array of accomplishments of the company’s top operators. New awards included: Best Bar Team, Green Pub, New to Food, Retail Innovation, Best Pub Transformation and Retailer of the Year which was awarded to the New Pub Company. The company also presented the first award specifically for multiple operators to Carvery Heaven.

Winners were selected from the company’s 1,300 strong estate after months of in depth analysis and visits and reviews by Star Pubs & Bars and Heineken employees as well as by representatives from sponsor companies.

The judges were bowled over by the skills and commitment of the Star Pubs & Bars finalists. “The expertise of the licensees we saw was incredibly impressive. From training to environmental initiatives to food, they are up there and indeed often exceed the achievements of far bigger UK companies. Innovation and a willingness to continually challenge themselves to try something new was another really strong attribute of all the finalists. The award winners are testimony to the professionalism and dynamism of leased pub operators, a story which is sadly not often told in the wider media,” says Chris Jowsey, Star Pubs & Bars trading director.

All the finalists were invited to an afternoon of sports and leisure activities at the Forest of Arden Hotel and Country Club in Birmingham followed by dinner, entertainments and the awards ceremony hosted by snooker champion John Parrott.

The judges were also impressed by the enormous contribution the finalists’ pubs made to their local communities. “As well as recognising and rewarding the talents of our licensees, the awards have proved an inspiring celebration of the enduring popularity of the great British pub,” says Jowsey. “From raising thousands of pounds for good causes and lending a helping hand to those in need to providing a focal point for activities and injecting community spirit into neighbourhoods around the UK, pubs clearly still fulfill a very important role in our society.”

Comments on multiple operator winners from Chris Jowsey:

Multiple Operator of the Year – Carvery Heaven

“Carvery Heaven’s distinctive carvery offer has transformed under performing pubs into highly successful businesses across the Midlands. A strategic approach to expansion, a commitment to training and home growing talent combined with rigorous planning, have created a well structured, robust business with a strong identity. Already a hit at six sites, Carvery Heaven looks set to become one at many more. “

Retailer of the Year – New Pub Company

“Always cutting edge, always pushing the boundaries, the team at the New Pub Company is innovative in every area of their operation whether it’s cleverly maximising every square foot of trading space or delivering exceptional staff training. Running seven different sites, each with its own individual food and drink offer, requires real skill; the New Pub Company does it superbly and maintains high standards across the board.” 

Best Outdoor Area – Bath Pub Company

“The Hare & Hounds has a stunning hilltop setting with beautiful views but what is most impressive is the commitment to make the most of these blessings creating an outdoor area that cannot have many peers in the UK. The garden, with its newly decked and furnished terrace and space for children to run around, has proved so popular that in the summer months three quarters of customers and sometimes all choose to sit outside.”