Contact
CUSTOMER SERVICE &
NEW BUSINESS
ON TRADE CUSTOMER SERVICES
If you’re an existing customer who’d like to place an order please
If you’ve got a query about your account please call
0345 878 7071
CONSUMER CARE
If you’ve got a question on our ciders and beers or would like to give us feedback please call:
0345 030 3281
Technical services
Our team are available to help 8am – 9pm seven days a week. On Christmas Day we’ll be available 8am – 6pm
Free Trade Customers 0345 878 7071
Star Pubs & Bars Licensees 0345 878 7076
MANAGE YOUR ACCOUNT ONLINE
You can manage your account online, including placing orders, viewing invoices/statements and making payments.
For on trade customers visit direct.heineken.co.uk
For Star Pubs & Bars visit order.starpubsandbars.co.uk
GENERAL ENQUIRIES
recruitment ENQUIRIES
PRESS ENQUIRIES
Please note, if you’re not a member of the press, you will not receive a response. For anything else, please use appropriate email/phone number detailed on this page.
HEINEKEN CORPORATE AND BRAND MEDIA ENQUIRIES
star pubs & bars
RECRUITMENT ENQUIRIES
If you’re interested in taking on a pub with Star Pubs & Bars or have any enquiries regarding our pubs, our recruitment team is here to help you.
